Iphone setup instructions:

Note: We recommend using the Outlook app for iOS. To get Outlook, use your phone’s camera to scan this QR code.
Outlook QR code

  1. Open your iPhone or iPad’s Settings.
  2. Tap Mail > Accounts. (Depending on your iOS version, you might need to tap Passwords & Accounts.)
    In Mail, tap Accounts
  3. Tap Add Account.
    In Mail, tap Accounts
  4. Tap Microsoft Exchange.
    Tap Microsoft Exchange from the menu
  5. Enter your Email and a short Description (like your company’s name or email type), and then tap Next.
    Enter email, company description, and tap Next
  6. Tap Sign In to confirm you want to use your Microsoft Exchange account.
    Tap Sign In to sign in to your Exchange account
  7. Enter your Password and tap Sign In. (You might need to choose your account type as a Work or School to continue.)
    Enter password and tap Sign InNote: If Microsoft can’t find your account, you might be asked to enter your details manually:

    • Email: Your Microsoft 365 email address
    • Password: Your Microsoft 365 email password
    • Server: outlook.office365.com (this is required)
    • Domain: This can be left empty
    • Username: Your Microsoft 365 email address
  8. If your admin enabled multi-factor authentication (MFA) (also called two-step verification), you’ll need to verify your account.
  9. Tap Next. You might be asked to select Consent on behalf of your organization. This allows Microsoft 365 and the Mail app to work together. Tap Accept.
  10. Tap Save. You can come back and update settings here at any point.
    Review settings and tap save
  11. That’s it! You’ll see your Microsoft 365 account under Accounts.
    See Microsoft 365 email account display under Accounts

Android setup instructions:

  1. Open Outlook. (Don’t have the app? Download it at the Google Play Store.)
  2. Tap Menu > Gear Button Settings.
    Tap Menu icon showing a house
  3. Tap Add Mail Account > Add an email account
    Add an email account
  4. Enter your Microsoft 365 email address and tap Continue.
    Enter email address and tap Continue
  5. Enter your Microsoft 365 password and tap Sign In. (You might need to choose your account type as Work or School.)
    Enter email password and sign in
  6. If your admin enabled multi-factor authentication (MFA) (also called two-step verification), you’ll also need to verify your account.
  7. Your Microsoft 365 account now shows in Settings. Go to your Inbox to check your email.
    New Microsoft 365 email account displays in Settings